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Our mission is to provide “Best in Class” Customer Service with an uncompromising passion for quality and value.

The WMS Customer Resource Center offers customers an around-the-clock, 24/7 response team for requesting service, for parts needs or to answer questions about products. Like our customers, WMS never sleeps so when you need an answer, you'll get one.

As WMS continues to develop groundbreaking technology to produce innovative new games and content, the company recognizes the importance and need to provide the very best service and advice for its customers.

The fully staffed Customer Resource Center will make available the following solutions on a 24/7 basis:

  • Technical Support
  • Service Dispatch Center
  • Access to Technical Documents
  • Answers, Updates and Feedback
  • Ability to facilitate Part Orders

New Users:
Register for an Account

For information on our latest and best performing products, be sure to visit our WMS NOW Customer Site at http://now.wms.com/ - while there, you can view trailers for new games, download sell sheets and game dimensions, or download Marketing Kits designed to provide your casino with the best tools to promote our games to your players. E-mail now@wms.com if you need an account created to access the site and the WMS Gaming Marketing Team will be with you as quickly as possible.

WMS Gaming Customer Resource Center available at: 1-866-WMS-4HLP (1-866-967-4457)


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